Terms and Conditions

Welcome to Fenrow! These Terms and Conditions govern your use of our products and services. By engaging with Fenrow, you agree to comply with the following terms:

1. General Terms

1.1. These Terms and Conditions apply to all products, services, and communications provided by Fenrow.
1.2. Fenrow reserves the right to modify these terms at any time without prior notice.

2. Products and Services

2.1. Fenrow specializes in manufacturing Roller, Roman, Vertical, and Blackout Fabrics.
2.2. Additional offerings include sheer dimout fabrics, blinds components, accessories, blind motors, and motorized curtain tracks.
2.3. Custom printing services are available upon request, subject to specific terms.

3. Orders and Payments

3.1. All orders must be placed through our official channels.
3.2. Payments must be completed before production or dispatch unless otherwise agreed.
3.3. Custom orders, including printed fabrics, require upfront approval of designs and are non-refundable.

4. Delivery and Shipping

4.1. Delivery timelines are estimates and may vary based on location and order complexity.
4.2. Fenrow is not liable for delays caused by third-party shipping services or unforeseen circumstances.

5. Return and Refund Policy

5.1. Returns are only accepted for defective or damaged products and must be reported within 7 days of receipt.
5.2. Customized products, including printed fabrics, are non-returnable and non-refundable.

6. Intellectual Property

6.1. All designs, materials, and intellectual property associated with Fenrow products remain the property of Fenrow.
6.2. Custom printing designs provided by clients must not infringe on any third-party rights.

7. Limitation of Liability

7.1. Fenrow is not responsible for damages arising from misuse of its products.
7.2. Liability is limited to the value of the product purchased.

8. Governing Law

8.1. These Terms and Conditions are governed by the laws of [Insert Jurisdiction].
8.2. Any disputes shall be resolved in courts of [Insert Jurisdiction].

9. Contact Us

For any queries, please contact us at:
Email: customercare@fenrow.co.in
Phone: +91 74281 43336

By placing an order or using our services, you acknowledge and agree to these terms. Thank you for choosing Fenrow!